At The Face Haus we want to hear what you have to say, and we welcome your comments. For assistance, please contact us at: The Face Haus 14271 Jeffrey Rd #342 Irvine, CA 92620.


Call: (855) 550-4287 from Monday to Friday, 8:30am to 4:30pm EST except holidays.


If for any reason you are not completely satisfied with your Face Haus purchase you can return products unopened and in its original packaging for a full refund of the purchase price within 30 days of purchase.


Please contact or call (855) 550-4287 to inquire about a return. Customers who purchase products from must return the items to:

The Face Haus LLC
20 Commerce Street
East Haven, CT 06512

For products purchased from Amazon or other authorized resellers, please contact that retailer for return/exchange information. We can only accept returns/exchanges for orders placed with directly.

If you should need further information regarding the return of any of The Face Haus products, please do not hesitate to contact us at or call (855) 550-4287, and it would be our pleasure to assist you however we can.


We invite you to receive complimentary ground shipping on all orders of $50 or more.

All orders will ship USPS.

We do not ship outside the US.

USPS Ground/Standard shipping – 1-5 business days depending on location + 1-2 business days to process the order.

The Face Haus does not process orders during weekends or holidays.